re{store are one of the few value hosting companies left to provide a personal support service. We don't use phone queuing systems. We don't put you on hold. We don't pass you round from department to department, asking you to repeat the description of your problem each time. We make sure you speak to the same person whenever you call. Normally we deal with your request immediately, and where this is not possible we guarantee a same-day response to any enquiry during UK office hours, or by the next working day outside of those times. Have a request for support? Email support@restore.rechord.com or use the phone number given to you when you ordered your service.